Stopped in just to see if they had a SIM card adapter and was told to wait my turn with 4 people ahead of me without just simply answering my question. After an hour and only one person less in line, I gave up. Zero customer service here.
Excellent service. Store is beautiful. Staff is very helpful.
They never answer the phone. I've walked in and called the store from my phone and watched them all ignore the phone call. Worst customer service ever and they know almost nothing about the products they sell other then how much I have to pay to use the product. Everything I walk in there I feel like I'm surrounded by sales vultures that just want to take every dollar I have and really don't give a damn about me as a customer.
Much more later but pre Halloween night, I wasted 6, 7 hours having who I thought was one of their better knowledgeable staff help me but I only lost having going there and hopefully I may be able to go there for him to COMPLETE what he started....pissed...
They don't answer the phone. So i went in. The kid who "helped" me knew less about the apple smart Watch 3 than I did. Had to prod for any info and basically gave up. He did manage to run my credit card and sell me a phone case, which was one of my goals when I visited this store today. What a joke, but do we really expect anything better most places now days?
At T is a US Electronics Store based in Kaneohe, Hawaii. At T is located at 45-480 Kaneohe Bay Dr, Kaneohe, HI 96744, USA.
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