I have been to this theater many times and have always had a good experience up until tonight. There is a place outside to buy tickets but when they are slow (which is more often than not) you have to go inside and buy your tickets at the desk. Tonight I went in for a 7pm movie and waited inside in the line that has the sign that says "buy tickets here." Since the line was long a guy hopped on another register and since I was up next after already waiting 10 minutes he waved me over. As I approached the desk I got cut off by an elderly couple that was having trouble with their card at the other register so he helped them first. When it was my turn I asked to purchase a ticket and he said "ticket purchases are in the other line" and that he was just doing concessions. When I reminded him that he had waved me out of that line and could he please just let me buy the ticket there he politely said no but did nothing to rectify the situation. I then had to hop back in the first line which had built up again and waited another 10 minutes. When I finally got to the front to purchase my ticket and to get a small popcorn the lady said "I'm sorry concessions orders are only in the other line." I nearly lost my mind!!!! This has never happened before. They have always take concession stand orders in the ticket line! Whatever kind of efficiency this was supposed to provide just caused me enough frustration to never want to come back and deal with this again. Who in their right mind wants to wait in two separate lines!?!? One for tickets and then another for concessions! On top of it all I had of course missed the beginning of the movie even though I had gotten there plenty early. So disappointed in their staff.
Went with my sister Lina. Used MoviePass. Saw Thor Ragnarok @ 7pm. Amazing show. Lots of parking. Wheelchair accessible. Lobby features an Arcade, an incredible Concession Stand for food and drinks, clean Public Bathrooms. Will definitely go back again.
Nice theater.. clean and fairly comfortable.. concession food expensive.. free water fill ups is bring your own bottle
Always good! Staff is very friendly and accommodating. Great place to watch Rainbow football.
The people who work here are friendly and efficient. It's great to have a theater on the Windward side that isn't so crowded. There's also pool tables and an arcade here for more fun. The ride-in Jurassic Park video game is great; I could spend all day playing against my friends.
Consolidated Theatres Ko Olau is a US Movie Theater based in Kaneohe, Hawaii. Consolidated Theatres Ko Olau is located at 47-260 Hui Iwa St, Kaneohe, HI 96744, USA.
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