I will not do a safety inspection here again. They have tryed and ripe me off. My first appointment for safety inspection failed the front axles were busted , one head light bulb was out and wiper blades. Parts only was 271.00 labor 800.00 so well over 1000.00. I refuse repairs and took
My van was repaired somewhere else which labor was way less than what was quoted. Brought the van to recheck for safety inspection a few days later . It was check and i was told that all i need now was current registration.... perfect! Registration is done three later.
I called for an estimate to PATCH the inner wall of my tire and the agent told me they don't do that and I was told to purchase a new tire. HELLO!?. WHAT KIND OF TIRE SHOP IS THIS!!.
I told the clerk what are u talking about?!? I was told when i left last week that all i needed to pass was the new registration. The clerk tryed to tell me that it just happen... exuse me.... new tires needed just happen and needing new brakes just happen... right!! I ask what did u you guy inspect on my van on the initial safety check ? Clerk tell me that the guy that does safety inspection at firestone is pretty good about going through everything. BS! I told the clerk that i should have been made aware of all what needed to be repaired on the van at one time not going back and forth Needless to say i had to replace two tires . Brakes will be taking somewhere else. DO NOT BRING YOUR CAR TO KANEOHE FIRESTONE IF YOU WANT TO BE INCONVENIENCE AND RIPE OFF!!!! Wish i could put zero stars.......
I had my safety check done here. They did a great job but the wait time was a little long.
Service was good. Overall expensive.
Back to firestone car still not able to pass safety check i am now being told that i need two new front tires and your brakes will need to be check, brakes are sponges.
Come for the safety check, leave with a $1000+ bill. They don't make their money on their safety checks, they make it on all the repairs they say they have to do for you to pass. The guy at the counter said their repair business has boomed since the arrival of their new safety inspector. A former Cali smog inspector. If you know anything about Cali smog inspectors then you know that's all there is to say.
Firestone Complete Auto Care is a US Car Repair based in Kaneohe, Hawaii. Firestone Complete Auto Care is located at 45-934 Kamehameha Hwy, Kaneohe, HI 96744, USA.
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