Hi, I went there last early evening. The younger fella stopped what he was doing and gave me an honest assessment of my broken glasses (I had 3 pair). He then proceeded to repair my favorite one without which my daily life would be seriously hampered. Within 10-15 minutes I was in & out. That's service and I was able to make it to church on time. More importantly, I can read again without a problem. Mahalo...Customer service remains the #1 reason people will come to you. Aloha, Pat Dilliner
The optometrist was good...I guess. I purchased glasses and when I put them on a couple weeks later, I told the tech that my vision was worse. He said I needed to get used to them. Before I was even out of the mall, I had a migraine and had tripped over something. I only wear glasses when I read, so my eyesight is pretty great! I was scared to wear them while driving. I tried wearing them for a few days at work and just ended up having to take them off because I couldn't see and was getting another migraine. I called LensCrafters and was told that the glasses are made to my prescription and it was my problem. Don't go there unless you have a couple hundred dollars to waste on some glasses that will look nice sitting in your drawer.
I was on vacation when I needed an emergency pair of glasses for my daughter. The staff of this LensCrafters went to great lengths to get us what we needed; I was very impressed.
Lenscrafters is a US Health facility based in Kaneohe, Hawaii. Lenscrafters is located at 46-056 Kamehameha Hwy, Kaneohe, HI 96744, USA.
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