I don't even rate this place a 1, was quoted one price and was over charged for a set of nails that came out terrible, had cut my fingers/cuticles a couple of times, both hands came out totally different sloppy on the gel and didn't put it on correctly. I do not recommend this place.
I imagine this angry customer may try to write a poor review of this salon, so I hope you will take the word from me: This salon is relaxing, beautiful, and the service is wonderful. Brandon did my nails and he added a crystal to my nails for free, because I spent so much time at the salon. I highly recommend this salon!!
This salon is gorgeous. The work put into creating a truly beautiful salon is apparent as soon as one steps in the door. You will feel like you are in a princess salon. The staff are friendly, and have a wonderful selection of colors and nail art to choose from, as well as other services. I got a spa manicure and pedicure, and had my eyebrows waxed. All of the services were relaxing, lovely, and left me feeling pampered and pretty.
The only unpleasant part of the experience was due to the temper tantrum thrown by another customer. This customer was angry that (supposedly) some glitter from her previous nail treatment was visible in the new color, so she wanted a full refund. The owner of LumaLush could not see an issue in her nails, but offered to do a free top coat. The customer demanded that this was not good enough and she wanted a full refund. My interpretation was that this customer just wanted money so she threw a fit. When you pay for nail service, you are paying people not only for the nail job but the TIME it takes to do a nail service. Time is not refundable. The owner offered to re-do the color for free because of the customer's distress, and yet this was not "good enough" so the customer continued yelling and whining and after she left the salon, continued to call the salon to scream at the owner. She disrupted the experience for everyone else in the salon, who up to that point were having a wonderful time and appreciating the services offered.
Lumalush Nailbar is a US Hair Care Studio based in Kaneohe, Hawaii. Lumalush Nailbar is located at 46-023 Kamehameha Hwy Suite F, Kaneohe, HI 96744, USA.
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